Are you one of the thousands of residents in North Somerset who logs onto the council’s website to report things online at a time that suits you?
More and more people are using the council’s online services as a quick and easy way to get things done.
Continue reading Report it online
Online chat is a new quick and easy way to resolve a simple enquiry on North Somerset Council’s website.
Click on the new ‘start chat’ button and one of the council’s advisers will be able to reply and help you.
Continue reading Web chat proving popular
Privacy is taken very seriously by North Somerset Council.
The council is registered with the Information Commissioner’s Office for the purpose of processing personal data to do its legitimate business.
Continue reading How we handle your data
Commercial investments are now giving a boost to North Somerset Council’s income to help pay for frontline services and drive economic growth.
But what does this mean and how does it really work?
Continue reading Commercial investments boosting council coffers
Improvements are being made to North Somerset Council’s website following tester sessions where officers watched how people navigate the site.
Local residents have been volunteering their time to use the website and complete important tasks so officers can see first-hand how they get on and what they find difficult.
Continue reading Improving the council website
Thousands of documents are received by North Somerset Council every month from people providing evidence about their housing benefit or council tax claims.
These documents were previously handed into council offices in person, resulting in hundreds of journeys across North Somerset by bus, car or even by train.
Continue reading Submit evidence online to the council
More and more services from North Somerset Council are available online at a time that suits you.
Sorting out your council business online makes it more convenient for you as well as being more efficient for the council, so it can focus on delivering services.
Continue reading Sort out your council business online
Planning pages of North Somerset Council’s website have now been updated to be more user-friendly and reliable.
Information on the planning pages is clearly laid out so residents and consultees can see at a glance what the application is about.
Continue reading Planning web pages updated
Testers are still needed to give feedback on North Somerset Council’s website to help make it better in the future.
Continue reading Could you be a website tester?
Do you use the council website to find information? How easy do you find it?
Residents are needed to volunteer about 90 minutes of their time to help make the council website better.
Continue reading Testers needed to help make council website better